![]() ![]() No matter how busy you are, there is no excuse for treating people like this ever! Do you not rely on your customers? I had every intention of buying a case of wine after the tasting, but after the horrible customer service and total disregard to all the customers, I left empty handed. I know they see all of us, but why are they being so blatantly rude? I don't understand. We watched one of the employees behind the bar polish glasses and restock shelves while customers waited. We were finally helped and we watched other customers be ignored as well as they waited patiently. We would have left if we hadn't driven so far just to come here. We waited for 15 minutes while three of them behind the bar walked back and forth in front of us never acknowledging us or even giving us a tasting menu so we could start picking out our choices while we waited. ![]() It was a little busy and they were helping others around us and we don't mind waiting, but it doesn't cost a thing to be friendly and say "welcome, we'll be with you in a minute." Nothing. We came for wine tasting and were able to get a spot easily at the tasting bar, however none of the employees greeted us or would even make eye contact with us. I have been to this winery several times and have generally had a nice experience, but last night was totally different. ![]()
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